Now Hiring - Sales Coordinator/ Customer Service in Ponte Vedra Beach, FL

Treace’s mission is to be the leader in the surgical treatment of bunions by establishing the Lapiplasty® System as the standard of care. We are committed to operating our business with the highest standards of ethical conduct. We intend to exceed our customers’ expectations through an innovation-driven, high-velocity approach to solving treatment and surgical problems. With our products and services, our mission is to assist foot and ankle surgeons in improving patient outcomes and reducing healthcare costs, while providing rewarding experiences and opportunities for our employees and stakeholders.

The Customer Service Sales Coordinator is responsible for supporting our customers and sales team. This multi-faceted position includes a wide variety of duties ranging from placing inventory orders to invoicing customers. Excellent organizational skills and strong attention to detail will be key characteristics of the successful candidate. The role will be based at the corporate office in Ponte Vedra, FL.

• Enter sales order information and invoice customers using NetSuite ERP
• Provide support to all internal and external customers including general information inquiries via phone and email
• Prepare and distribute quote requests & product approval packets for the sales team and distributors
• Onboard new distributors; facilitate the setup of new customers;
• Work with the Quality Department to accurately complete Product Experience Reports
• Process returns and credits according to established department policies and procedures

• High School Diploma or equivalent
• Three (3) years experience in a team-focused office setting supporting sales
• Medical device industry knowledge a plus

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Treace is a drug free employer.